Pink N Blue Avenue strives to provide its clientele with the highest quality merchandise, and an unparalleled shopping experience. Please note that depending on the item you have purchased different return and exchange policies apply.
Returns, Exchanges, and Cancellations
If you are not completely satisfied with your non-custom item, you may exchange it for store credit minus any shipping charges incurred. Returned items must be unused, in their original non-modified condition, and in their original undamaged packaging. Please contact us within 15 business days from the date your purchase, and we will issue you a return.
If you return an item after the 15 business day window, or Pink N Blue Avenue suspects an item has been used, the merchandise will be shipped back to you at your expense.
For international shipments, the customer recognizes and is responsible for all import duties and all International Shipping Charges. International shipping Charges are calculated and charged to the card provided at time of shipping. We cannot accept returns on monogrammed, personalized, final-sale, or special-order items, or on items damaged through normal wear and tear.
All returns/exchanges should be mailed to:
Pink N Blue Avenue
4339 Legendary Drive
Destin, FL 32541
All returns and exchanges should be accompanied by the original receipt, merchandise with tags attached, and your contact information. The contact information should include your phone number, email, and return shipping address. If anything should need to be mailed back to you, you accept all charges.
We’ll also be glad to accept the return item at our boutique location at 4339 Legendary Drive Destin, FL 32541 within 15 days from the day of receipt of your merchandise (as long as it complies with our return/exchange policies).
Should you ever need to cancel your Pink N Blue Avenue Purchase, call us as soon as possible. We were diligently to get all orders out in a timely manner. If by chance your order is already with the mail carrier, you can return it to us with-in 15 business days, and if it adheres to our return policy, we will issue a refund. Pink N Blue Avenue does not take responsibility for the shipping charges acquired.
In some cases, shipping may be postponed due to a lack of product availability. Items that are on back-order will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email. If you choose not to wait for the product, we will issue a refund.
FAQ--- Frequently Asked Questions
How do I place a gift order?
When you check out online you may enter the gift recipient's address in the shipping address fields, be sure to include a phone number in case any shipping issues occur during delivery. Even if you don't purchase gift wrapping you can include a gift message by typing in your message in the form provided in checkout on the address page. Your message will be printed and enclosed with the order. If you have any further special requests, you can contact us at 850-424-5707, one of our associates will be happy to work with you personally.
If I saw an item in your store but can't find it online, how can I purchase it?
Due to the exclusivity, and the curated nature of Pink N Blue Avenue's merchandise, some things are 'in-store exclusive'. Most of the products without photos on our website, fall under this category, none the less, they are shop-able to you! Simple contact us at 850 424 5707 to place an order, or arrange to see your options, we'd be glad to help!
All orders place through the Pink N Blue storefront are subject to Standard Shipping Charges.
Are the prices the same on your website as in your stores?
We make every attempt to have consistent pricing, however some promotional items that are on the website might not be priced the same in our boutique.
How can I get a hold of a real person or get a question answered?
We'd love to talk it over! Simple Give us a call at 850 424 5707.
We are available:
Monday - Friday 10-9
To Contact Via Mail:
Pink N Blue Avenue
4339 Legendary Drive
Destin, Fl 32541
We like to make things extra personal, we are a small business and our very own owner is easily accessible to you. Please do not hesitate to reach out to her at firstname.lastname@example.org